bk299 Terms and Conditions

Introduction and Acceptance

bk299 (hereinafter referred to as "we", "the company" or "the platform") operates an online casino and sports betting service for users in Bangladesh. These terms and conditions ("Terms") apply to the use of the bk299.cam website and all its services.

In these Terms, "user" or "member" refers to any person registered on bk299. By accessing, browsing or using the platform, you agree to comply with every provision of these Terms. If you disagree with any part of these Terms, please refrain from using the platform.

bk299 reserves the right to modify these Terms at any time. Updated Terms will take effect as soon as they are published on the website. It is the responsibility of users to check this page regularly and stay informed about any updates.

Account Registration

To use all services on bk299, you must create an active personal account. You are required to provide truthful, accurate and complete information at the time of registration. Opening an account with false information is a direct violation of these Terms and may result in account closure.

Registration Requirements

• Each user may create only one account. Multiple accounts ("multi-accounting") are strictly prohibited.
• The name, date of birth and contact details provided when creating an account must be accurate.
• You are solely responsible for keeping your account login details (username and password) completely confidential.
• Account creation and management must be used for personal and non-commercial purposes only.
• Operating an account on behalf of or for a third party is prohibited.
• Users are required to submit the necessary documents for identity verification (KYC).

Password and Security

Use a strong password to secure your account and change it regularly. If you suspect unauthorized access to your account, notify our support team immediately. Refrain from sharing your account details with third parties.

Eligibility and Age Restrictions

The following individuals are not eligible to use bk299:

• Those under the age of 21.
• Those who are on a Self-Exclusion list.
• Those accessing from a country or region where online gaming is legally prohibited.
• Officers, employees of bk299 or their close relatives.

Deposits and Withdrawals

bk299 supports transactions through the most widely used mobile banking and financial services in Bangladesh. All financial transactions will be conducted in Bangladeshi Taka (BDT / ৳).

Deposit Rules

• Minimum deposit amount: ৳300 (for all payment methods).
• Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
• The deposit account must be registered in the user's own name.
• Depositing using a third-party account is prohibited.

Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are generally processed within 5–30 minutes.
• Identity verification must be completed before a withdrawal request is processed.
• Withdrawals will only be made to the payment account from which the deposit was made.
• If an active bonus is present, withdrawals may be held until the wagering requirement is met.
• bk299 reserves the right to verify or delay a withdrawal if unusual activity is suspected.

Bonuses and Promotions

bk299 offers various bonuses and promotional offers for members. Each bonus has its own terms and conditions, which are clearly stated on the relevant promotion page.

Welcome Bonus

New members will receive a 120% welcome bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 15 times (15x). This means withdrawal from the bonus will only be possible after placing bets equal to 15 times the bonus amount.

General Bonus Terms and Conditions

• Another bonus cannot be claimed while one bonus is already active.
• The specified wagering requirement must be met before withdrawing bonus funds.
• Operating multiple accounts for the purpose of claiming bonus benefits is strictly prohibited.
• bk299 reserves the right to cancel bonuses from any account at its discretion.
• Bonuses have a limited validity period; they will expire if not used within the specified time.

VIP Program

bk299's VIP program has three tiers. Members can advance to higher tiers based on active gaming activity:

• Bronze: Weekly cashback up to 0.3%.
• Silver: Weekly cashback up to 0.5% and additional benefits.
• Gold: Weekly cashback up to 0.8% and highest priority service.

Game and Betting Rules

All games offered on bk299 are operated in a safe and fair manner. The platform integrates games from world-class game software providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt and others.

Sports Betting

• bk299 offers betting on cricket (BPL, IPL, T20 World Cup), football (FIFA), kabaddi and other sports.
• Betting is available both before a match starts and in live format.
• In the case of technical issues or cancelled matches, separate bet settlement rules will apply.
• Inconsistent bets will not be accepted after the result of a match or event has been announced.

Casino Games

• The outcome of all games is determined by a Random Number Generator (RNG), which is completely impartial.
• Once a bet is placed, it cannot be changed.
• If the network connection is lost, the settlement of any ongoing bet is automatically saved in the system.

Responsible Gaming

bk299 believes in responsible gaming. We encourage members to enjoy entertainment in a healthy and safe way. Online gaming is a form of entertainment; it is not a means to solve financial problems.

Self-Exclusion Feature

If you feel that gaming is having a negative impact on your daily life, you can request our support team to temporarily or permanently close your account. Visit our Responsible Gaming page for more information.

Deposit and Betting Limits

Members can set their own weekly or monthly deposit limits. Once set, these limits take effect immediately, and a 7-day waiting period will apply if they are increased.

Prohibited Activities

The following activities are strictly prohibited on bk299. Violating these restrictions will result in permanent account closure and the relevant funds may be forfeited:

• Creating or operating multiple accounts.
• Using a false identity or third-party information.
• Abusing the bonus system or attempting to obtain bonuses through fraudulent means.
• Conducting money laundering or illegal financial activities.
• Attempting to manipulate the system through hacking, malware or other technical means.
• Playing games using bots or automated software.
• Threatening, harassing or abusing other members or staff.
• Deliberately exploiting any technical error on the platform.

Privacy and Security

bk299 places the highest importance on protecting members' personal information. We keep all data secure using SSL encryption technology. Visit our Privacy Policy page for more information.

Data Collection and Use

Information collected during registration and identity verification is used solely for account management, processing financial transactions and complying with applicable laws. Data is not sold to third parties.

Cookies Policy

bk299 uses cookies for the smooth operation of the website. By using the site, you consent to the use of cookies. Cookies can be managed through browser settings, though doing so may limit some services.

Account Suspension and Closure

bk299 reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Violation of these terms and conditions.
• Suspicion of fraud or dishonest activity.
• Failure to complete identity verification or providing false information.
• Suspicion of money laundering or illegal financial activity.
• Extended inactivity (more than 12 months).

Users may also request account closure at any time through our support team. All valid balances can be withdrawn before the account is closed, subject to applicable terms and conditions.

Limitation of Liability

bk299 always strives to maintain a safe and reliable platform. However, our liability is limited for the following:

• Losses caused by internet disconnection or technical failures.
• Issues arising from errors in third-party game software.
• Unauthorized access to an account due to the user's own negligence.
• Service disruptions caused by external factors (Force Majeure).

In the event of any dispute or complaint, the maximum compensation will be limited to the total amount of the relevant transaction.

Changes to Terms

bk299 reserves the right to change, amend, or update these terms and conditions at any time. In the event of significant changes, an effort will be made to notify members via email or through a notice on the platform. However, the updated terms will take effect as soon as they are published on the website.

Continued use of the platform after changes to the terms will be considered acceptance of the new terms. Therefore, it is recommended to visit this page regularly.

Contact & Support

If you have any questions or complaints regarding these terms and conditions, please contact us:

For more information, visit our FAQ page or read the About Us section.